Reference

Terms Conditions

We run kriya live for Bangladesh players who fund accounts with bKash, Nagad and Rocket, place bets on cricket and football markets, and spin slots or join live tables. These terms explain what we expect from you and what you can expect from us.

Account eligibilityDeposit & withdrawal rulesBetting conductDispute resolutionPolicy updates

Check Lobby Read FAQ

ACCOUNT INTEGRITY

How We Protect Your Use

These terms exist to keep the platform fair for every player and protect your account from misuse. We encrypt every session, verify every withdrawal request, monitor betting patterns for fraud, and keep records that let us investigate disputes with evidence rather than guesswork.

Identity Verification

We may ask you to upload a photo ID or proof of address before processing your first withdrawal. This step protects your account from unauthorised access and meets our obligations to prevent fraud and underage play in supported regions.

Transaction Records

Every deposit you send via bKash Nagad or Rocket, every bet you place on Football ChampionBets or Baccarat Jungle, and every withdrawal we process is logged with a timestamp and amount. You can review your history in the account dashboard anytime.

Fair Play Monitoring

We use automated systems to spot unusual betting patterns, duplicate accounts and bonus abuse. If our system flags your account we will contact you to explain the concern and give you a chance to clarify before we take any action.

Policy Change Notices

When we update these terms we post a notice on the home page and send an email to your registered address. Major changes take effect fourteen days after notice so you have time to review them and contact us if you disagree with the new rule.

QUESTIONS & DISPUTES

How to Reach Us About Terms

If you have a question about these terms, need clarification on a rule, or want to raise a dispute, our support desk is the first step. We handle account issues, payment queries and rule interpretations through the same channels we use for general help, so you will recognise the flow.

Team online

Live Chat

Open the chat widget in the bottom corner of any page, tell the agent you need help with a terms or account question, and they will either answer on the spot or escalate to a specialist who reviews policy cases.

Email Desk

Send your question or dispute summary to the support email shown in the account footer. Include your account username and a brief description of the issue so we can route it to the right person and reply with context.

Account Ticket

Log in, visit the Help section, and create a ticket under the Terms or Dispute category. This automatically attaches your account details and gives you a reference number you can check for updates and our written response.

What These Terms Cover

kriya live Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Opening an account means you agree to these terms in full. We built this platform for regions where online betting is permitted under local law; availability depends on your jurisdiction and we do not offer service where it is prohibited. Your account, every deposit you send

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via bKash Nagad or Rocket, every bet you place on a cricket match or slot spin, and every withdrawal you request all fall under this agreement. You confirm you are of legal age in your region and that you have read our privacy policy and cookie
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notice, which form part of these terms. We reserve the right to verify your identity, ask for documents that prove your age and address, suspend an account while we investigate suspicious activity, and close accounts that breach these rules. Bonuses, promotions and VIP rewards carry separate
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terms published on the promo page; claiming any offer means you accept those additional rules. We update these terms from time to time; continued use of your account after an update means you accept the revised version. When a dispute arises we aim to resolve it
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through our support channels first, but if that fails the dispute will be handled according to the law of the jurisdiction in which we operate, subject to your local consumer protections. All bets are final once confirmed unless we identify a technical error or rule breach
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on our side.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Terms & Conditions FAQ

Account availability depends on local law in your region. We offer service where online betting is permitted; if your area restricts it you should not register. We may ask for address proof during verification.

We investigate every suspected breach before acting. Minor issues get a warning; serious violations like duplicate accounts or fraud lead to account suspension, forfeiture of winnings and permanent closure. You can appeal through our support desk.

Yes. Every promo we run has its own set of conditions published on the promo page. Claiming a bonus means you accept those rules on top of these main terms, including wagering requirements and game restrictions.

We post a notice on the home page and send an email to your registered address whenever we update these terms. Check the version date at the bottom of this page and compare it to your last visit.

You can request account closure at any time through live chat or email. Withdraw any remaining balance first; once we close the account you will not be able to log in or recover funds unless you reopen it.

We aim to settle disputes through our internal support process first. If that does not work the dispute falls under the jurisdiction stated in these terms, subject to your local consumer protection laws and any alternative dispute resolution schemes we participate in.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoHoldem Pocket InfoLegal InfoPrivacy Policy

Terms Conditions

How We Protect Your Use

Identity Verification

Transaction Records

Fair Play Monitoring

Policy Change Notices

How to Reach Us About Terms

Live Chat

Email Desk

Account Ticket

Terms & Conditions FAQ

01 Can I open an account from anywhere in Bangladesh?

02 What happens if I break a rule in these terms?

03 Do promotions and bonuses have separate rules?

04 How do I know if these terms have changed?

05 Can I close my account if I no longer agree with the terms?

06 What if I have a dispute kriya live cannot resolve?

Terms & Conditions

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